Terms and Conditions

IRON LAB FITNESS

1. Memberships

1. Your Membership will continue and automatically renew until terminated. You must cancel your Membership before it renews to avoid billing the Fees for the next billing cycle to your Payment Method.

2. We may offer a number of Membership plans. Some Membership plans might have differing conditions and limitations that will be disclosed at your sign-up or in other communications made available to you.

2. Billing and Cancellation

1. The Fees for the Service and any other charges you might incur in connection with your use of the Service, including taxes and possible transaction fees, will be charged to your Payment Method on the same date as your original purchase date. The length of your billing cycle will depend on the type of Membership that you choose when you signed up for the Service Fees are fully earned on payment. In some cases, your payment date might change, for example, if your Payment Method has not successfully settled, when you change your Membership plan, or if your paid Membership began on a day not contained in a given month. We may authorize your Payment Method in anticipation of Membership or Service-related charges through various methods, including authorizing it up to approximately one month of Service as soon as you register.

2. To use the Service, you must provide one or more Payment Methods. You hereby authorize us to charge any Payment Method associated with your account if your primary Payment Method is declined or no longer available to us for payment of your Fee. You remain responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your Membership, we may suspend your access to the Service until we have successfully charged a valid Payment Method. For some Payment Methods, the issuer may charge you certain fees, including foreign transaction fees or other fees relating to the processing of your Payment Method. Check with your Payment Method service provider for details.

3. We may update your Payment Method using information provided by the payment service providers. After any update, you hereby authorize us to continue to charge the Payment Method.

4. You may cancel your Membership at any time, and you will continue to have access to the Service through the end of your billing period. To cancel, (1) contact the payment processor identified in the receipt emailed to you, (2) open a ticket at coachwill@ironlabfitness.net. If you cancel your Membership, your account will automatically close at the end of your current billing period.

5. We may change our Membership plans and the price of our Service on one or more occasions; however, any price changes or changes to your Membership plan will apply no earlier than 30 days after we notify you in writing of the change. If you do not wish to accept the price change or change to your Membership plan, you may cancel your Membership before the change takes effect.

6. If you believe that we have charged your Payment Method in error, you must notify us in writing no later than 30 days after you receive the billing statement in which the error first appeared. If you do not notify us in writing of a dispute within this period, you hereby waive any disputed charges. You must submit any billing disputes in writing through coachwill@ironlabfitness.net and include a detailed statement describing the nature and amount of the disputed charges. We will correct any mistakes in a bill and add or credit them against your future payments.

3. Refund and Chargeback Policy

1. Payments are nonrefundable, and there are no refunds or credits for partially used Subscription periods. After any cancellation, however, you will continue to have access to the Service through the end of your current billing period. At any time, and for any reason, we may provide a refund, discount, or other consideration (collectively, “credits”) to some or all of our members. The amount and form of those credits, and the decision to provide them, are at our sole discretion. The provision of credits in one instance does not entitle you to credits in the future for similar instances, nor does it obligate us to provide credits in the future, under any circumstance. This section does not affect any statutory right to receive a refund from Iron Lab Fitness that a User might have under law.

2. We carefully investigate all Chargebacks. You must not make unjustified Chargeback requests to your payment card provider. You will remain responsible for the consequences caused by such a breach of contract. We will review excessive and potentially fraudulent Chargebacks, and we may prevent you from making additional purchases during that review. If we determine that any Chargeback request is fraudulent or was made by you in bad faith, we may suspend and terminate your Membership or any future Membership you purchase.